[ support ]
Specialist, Customer Experience (pune)
ZocDoc- Location
- Pune, Maharashtra, India
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to ZocDoc. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
As a Specialist, Customer Experience at Zocdoc in Pune, you will assist patients via phone, email, and chat. Your responsibilities include guiding patients in booking appointments online and solving their problems with empathy and efficiency, embodying Zocdoc's commitment to exceptional customer service.
Skills and focus areas
- customer service
- problem-solving
- empathy
- communication
Summary written by Ramai from the original posting. Full details and requirements are on ZocDoc’s careers page.
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