[ support ]

Solutions Engineer

Mach9
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Mach9. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Solutions Engineer on the Customer Success team at Mach9. This role focuses on guiding customers post-sale through onboarding, project execution, and support, aiming to drive fast production work, project momentum, and usage growth. The engineer will also partner with sales and engineering on renewals, expansions, and product feedback.

Skills and focus areas

  • customer relationship management
  • onboarding
  • project management
  • technical support
  • sales support
  • product feedback
  • communication
  • problem-solving

Summary written by Ramai from the original posting. Full details and requirements are on Mach9’s careers page.

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