[ engineering ]

Solutions Architect, Voice - London

Decagon AI
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Decagon AI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Decagon AI is seeking a Solutions Architect – Voice to define how enterprises deploy their AI agents into live voice and contact center environments. This role involves pre-sales engineering, telephony architecture, and contact center strategy, guiding customers through complex voice deployment conversations.

Skills and focus areas

  • voice deployment
  • telephony architecture
  • enterprise contact center strategy
  • sip trunking
  • call routing
  • media handling
  • real-time transcription
  • contact center platforms
  • latency
  • reliability
  • compliance
  • solutioning

Summary written by Ramai from the original posting. Full details and requirements are on Decagon AI’s careers page.

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