[ operations ]
Social Escalations Manager
Anthropic- Location
- Seattle, WA
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Anthropic. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Anthropic is seeking a Social Escalations Manager to build and operate a new Community & Executive Escalations function. This role will monitor social media, triage issues, manage escalations end-to-end, and create real-time reports to mitigate reputational risk.
Skills and focus areas
- social analytics
- judgment under pressure
- written communication
- bias toward action
- playbook development
- escalation criteria
- tooling solutions
- sops
- social media monitoring
- issue triaging
- stakeholder communication
- executive briefing
Summary written by Ramai from the original posting. Full details and requirements are on Anthropic’s careers page.
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