Senior Technical Support Engineer
Zip- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Zip. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Technical Support Engineer at Zip, a procurement AI platform. This role serves as the highest internal technical escalation point, diagnosing complex issues across integrations, workflows, and customer environments. The engineer will be the connective tissue between Support, Product, and Engineering, improving processes and strengthening issue resolution pathways.
Skills and focus areas
- technical escalation
- issue diagnosis
- product mastery
- integrations
- workflows
- customer environments
- process improvement
- operational rigor
- procurement
- intake
- approvals
- suppliers
Summary written by Ramai from the original posting. Full details and requirements are on Zip’s careers page.
[ More at Zip ]
The future of B2B spend
See all 100 open roles at Zip →[ Similar roles at other startups ]
- Sr. Test EngineerVelo3D
- Associate Health Coach, FlexHinge Health
- Customer Success Manager - Scale (m/f/d)voize
- Implementation Consultant, AuditFieldguide
- Customer Success ManagerJobs at GC
- Deployment Strategist, Public Sector (regulators)TRM Labs
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.