[ support ]
Senior Technical Customer Success Manager - Thailand
Kong- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Kong. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Technical Customer Success Manager at Kong responsible for strategic account planning, driving customer retention and adoption, and acting as a trusted advisor. This role involves monitoring customer health, collaborating with internal teams, and managing customer relationships to ensure they maximize value from Kong's solutions.
Skills and focus areas
- customer success management
- account management
- b2b saas
- strategic planning
- product adoption
- relationship management
- business communication
- presentation skills
- program management
- project management
- technical support
- customer satisfaction
Summary written by Ramai from the original posting. Full details and requirements are on Kong’s careers page.
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