[ support ]

Senior Support Engineer - Toronto

OpenAI
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Support Engineer at OpenAI, focusing on enterprise accounts. This role involves troubleshooting complex issues for strategic customers and collaborating with engineering teams, acting as the final escalation point before core engineering.

Skills and focus areas

  • technical troubleshooting
  • api platform
  • automation
  • ai technologies
  • customer support
  • operational processes
  • infrastructure

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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