Senior Support Engineer - Singapore
OpenAI- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Support Engineer at OpenAI in Singapore. This role involves collaborating with strategic enterprise accounts and product teams to solve complex customer issues, acting as the last line of defense before the core engineering team. The position requires designing and running operational processes for monitoring top customers and a 24x7 response team, with a hybrid work model of 3 days in the office.
Skills and focus areas
- technical troubleshooting
- api platform
- operational processes
- customer support
- ai
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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