[ support ]

Senior Support Engineer - Dublin

OpenAI
Location
Not specified
Work mode
On-site
Type
full time
Listed

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[ About this role ]

OpenAI is hiring a Senior Support Engineer in Dublin, Ireland. This role involves collaborating with strategic enterprise accounts and product teams to solve complex customer issues, acting as a primary technical expert for the API platform. The position requires designing and running operational processes for customer monitoring and a 24x7 response team, with a hybrid work model of 3 days in the office.

Skills and focus areas

  • technical troubleshooting
  • api platform
  • customer support
  • operational processes
  • monitoring
  • 24x7 response
  • collaboration
  • problem-solving
  • ai

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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