[ support ]

Senior Support Engineer

LanceDB
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to LanceDB. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Support Engineer at LanceDB responsible for bridging the gap between the engineering team and enterprise users. This role involves building support infrastructure, handling customer cases, troubleshooting distributed databases, and collaborating with engineering to resolve issues.

Skills and focus areas

  • distributed databases
  • rust
  • customer support
  • technical troubleshooting
  • knowledge base development
  • support tooling
  • performance tuning
  • product bug escalation
  • customer advocacy
  • query execution
  • storage engine
  • indexing

Summary written by Ramai from the original posting. Full details and requirements are on LanceDB’s careers page.

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Open-source, serverless vectordb for production-scale generative AI

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