Senior Strategy & Operations Manager, Customer Success
GlossGenius
- Location
- New York, New York
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to GlossGenius. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Strategy & Operations Manager at GlossGenius in New York, NY. This role focuses on owning the strategy and execution for customer onboarding, retention, and growth, as well as defining the operational model for the Onboarding Specialist team. The position requires strong analytical skills and the ability to drive initiatives from problem framing to execution.
Skills and focus areas
- strategy
- operations
- customer success
- onboarding
- retention
- account expansion
- workflow definition
- capacity planning
- analytical skills
- problem framing
- execution
Summary written by Ramai from the original posting. Full details and requirements are on GlossGenius’s careers page.
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