Senior Manager, Global Premier Support
Databricks- Location
- Sydney, Australia
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Databricks. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Director, Global Premier Support at Databricks is an executive-level role focused on leading and managing a team of Designated Support Engineers. The role involves hiring, mentoring, and developing technical advocates to provide white-glove support to enterprise customers, partnering with go-to-market and product teams to maximize customer satisfaction and reduce issue resolution time.
Skills and focus areas
- team leadership
- hiring
- mentoring
- customer advocacy
- technical support
- process improvement
- cross-functional collaboration
- stakeholder management
- program management
- python
- java
- scala
Summary written by Ramai from the original posting. Full details and requirements are on Databricks’s careers page.
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