[ operations ]

Senior Manager, Customer Success Operations

AlphaSense
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to AlphaSense. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Manager, Customer Success Operations at AlphaSense is a leadership role within Revenue Operations. This position focuses on operationalizing the roadmap, managing strategic customer projects, and developing the tools, systems, and processes for Customer Success to scale. The role involves program design, execution rigor, cross-functional delivery, and managing a Senior Analyst.

Skills and focus areas

  • program design
  • execution rigor
  • cross-functional delivery
  • customer success operations
  • revenue operations
  • scalability
  • repeatable processes

Summary written by Ramai from the original posting. Full details and requirements are on AlphaSense’s careers page.

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