[ support ]

Senior Engineer Ii, Product Support - Npi

Assembly
Location
Us > Arizona > Phoenix
Work mode
On-site
Type
full time
Listed

Applications go directly to Assembly. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Engineer II in Product Support at Assembly, focusing on New Product Introductions (NPI). This role involves leading early engagement and field readiness for new product deployments, managing installation, startup, knowledge transfer, and escalation support for new tools at customer sites.

Skills and focus areas

  • product support
  • new product introduction (npi)
  • installation
  • startup
  • knowledge transfer
  • escalation management
  • customer satisfaction
  • technical execution
  • safety-first mentality

Summary written by Ramai from the original posting. Full details and requirements are on Assembly’s careers page.

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