Senior Customer Success Manager, High Touch
Fin- Location
- Chicago, IL
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Fin. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
As a High Touch Customer Success Manager at Fin (part of Salesforce), you will partner with large and complex customers to guide them through their AI Agent transformation with Fin. You will develop trusted advisor relationships, facilitate requirements gathering, and collaborate with engineers to translate customer needs into actionable plans, aiming for measurable adoption and business outcomes.
Skills and focus areas
- customer success
- ai transformation
- requirements gathering
- process mapping
- stakeholder management
- relationship building
- technical collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Fin’s careers page.
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