[ sales ]

Senior Customer Success Manager

OpenLoop
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to OpenLoop. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

OpenLoop is hiring a Senior Customer Success Manager (Mid-Market) to join their remote team. This role involves managing a portfolio of mid-market accounts, driving customer retention and expansion, and serving as a strategic partner to clients to ensure they achieve measurable outcomes.

Skills and focus areas

  • customer success
  • account management
  • renewal strategy
  • upselling
  • relationship building
  • commercial acumen
  • adoption planning
  • trend analysis
  • product feedback

Summary written by Ramai from the original posting. Full details and requirements are on OpenLoop’s careers page.

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