[ other ]

Senior Customer Success Manager

Braze
Location
Seoul
Work mode
Hybrid
Type
full time
Listed

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[ About this role ]

Senior Customer Success Manager at Braze based in Seoul. This role focuses on working with Resellers to help their clients maximize value from Braze investments, driving renewals, retention, and net retention targets. The position involves managing a portfolio of reseller partners, acting as a trusted advisor, and developing shared success plans to drive feature adoption and customer advocacy.

Skills and focus areas

  • customer success
  • reseller management
  • account management
  • strategic guidance
  • customer advocacy
  • community building
  • business objectives

Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.

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