[ support ]

Restaurant Tech Support Specialist

Restaurant365
Location
Mexico City
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Restaurant365. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Restaurant Tech Support Specialist at Restaurant365. This role involves resolving customer questions and issues across the R365 platform via tickets, live chat, and other inbound channels. Responsibilities include troubleshooting workflow, configuration, and data-related issues, guiding customers through best practices, and partnering with other teams for durable solutions.

Skills and focus areas

  • customer support
  • troubleshooting
  • technical support
  • saas
  • communication
  • problem-solving
  • detail-oriented
  • customer-focused

Summary written by Ramai from the original posting. Full details and requirements are on Restaurant365’s careers page.

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