[ support ]
Product Support Specialist, Pacific/mountain Time
Linear- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Linear. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Product Support Specialist at Linear, a remote-first company. This role involves supporting customers with onboarding, account setup, debugging, and feature discovery. Responsibilities include investigating and resolving issues across various channels, documenting bugs with engineering, and surfacing customer feedback to inform product decisions.
Skills and focus areas
- customer support
- onboarding
- account setup
- debugging
- technical documentation
- customer feedback analysis
- issue resolution
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Linear’s careers page.
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