[ support ]

Product Support Specialist - Australia

Ashby
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Support Specialist at Ashby, based in Australia. This role involves daily customer interaction, troubleshooting complex SaaS integrations, guiding users through workflows, and contributing to internal projects like technical enablement and workflow automation.

Skills and focus areas

  • saas troubleshooting
  • technical communication
  • workflow automation
  • attention to detail
  • customer support
  • problem-solving
  • systematic thinking
  • ownership

Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.

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