Product Support Specialist
Tremendous- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Tremendous. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Product Support Specialist at Tremendous, a fully remote company. This role involves being the first point of contact for customer inquiries via email, chat, and phone, acting as a product expert and first-level problem solver, and escalating issues while maintaining user communication.
Skills and focus areas
- customer support
- problem solving
- communication
- empathy
- ownership mentality
Summary written by Ramai from the original posting. Full details and requirements are on Tremendous’s careers page.
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