[ support ]

Product Support Manager

Stripe
Location
Singapore
Work mode
On-site
Type
full time
Listed

Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Stripe is hiring a Product Support Manager in Singapore to lead a team focused on providing localized and effective support in global markets. The role involves guiding the organization in delivering user support, ensuring team member growth and happiness, setting goals, and measuring performance through metrics and analysis.

Skills and focus areas

  • user support
  • team leadership
  • mentoring
  • performance management
  • metrics analysis
  • operational project management
  • recruiting
  • training
  • policy development
  • process definition
  • transparency
  • empathy

Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.

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