[ support ]
Product Support Engineer, Tier 3
Cato Networks- Location
- Tokyo Prefecture, Japan
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Cato Networks. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Product Support Engineer, Tier 3 at Cato Networks in Tokyo Prefecture, Japan. This role involves managing customer issues from diagnosis to resolution, collaborating with R&D and Product Management, and acting as a customer advocate.
Skills and focus areas
- customer support
- troubleshooting
- technical support
- customer relationship management
- communication
- problem-solving
- cloud networking
- security
Summary written by Ramai from the original posting. Full details and requirements are on Cato Networks’s careers page.
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