Product Support Engineer - Apac
Ashby- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ashby is hiring a Product Support Engineer in the APAC region. This role serves as the technical escalation point between frontline support and product engineering, focusing on complex issues related to integrations, APIs, data, and workflows. The engineer will investigate issues end-to-end using various tools and provide validated escalations to the engineering team.
Skills and focus areas
- technical support
- escalation management
- integrations
- apis
- data mapping
- data migration
- troubleshooting
- log analysis
- database querying
- customer communication
Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.
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