[ support ]

Platform Support Engineer

PhysicsX AI
Location
Singapore
Work mode
Remote
Type
full time
Listed

Applications go directly to PhysicsX AI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Platform Support Engineer at PhysicsX AI in Singapore. This hybrid role involves being the first technical responder for enterprise customers and internal users, owning issues from intake to resolution. Responsibilities include triaging, investigating, and resolving problems across product, platform, and infrastructure, or escalating with detailed diagnoses.

Skills and focus areas

  • triage
  • incident management
  • technical investigation
  • customer support
  • escalation

Summary written by Ramai from the original posting. Full details and requirements are on PhysicsX AI’s careers page.

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