[ support ]

Personalized Support Engineer

Twilio
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Twilio. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Personalized Support Engineer (PSE) is a member of the Global Personalized support team at Twilio, supporting top-tier customers. They are responsible for handling various Twilio products and collaborating with Technical Account Managers (TAMs) to provide 24x7x365 coverage.

Skills and focus areas

  • customer support
  • technical support
  • collaboration
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Twilio’s careers page.

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