[ operations ]

Partner Success Specialist

Aven
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Aven. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Solutions Operations, Mortgage Tech professional at Aven. This role serves as the system subject matter expert and troubleshooting partner for the Third Party Originations (TPO) channel, focusing on proprietary HELOC technology. Responsibilities include technical diagnosis, edge case management, and providing product feedback to engineering and product teams.

Skills and focus areas

  • system troubleshooting
  • technical diagnosis
  • edge case management
  • product feedback
  • broker education
  • analytical
  • curiosity
  • problem-solving
  • ownership
  • cross-functional collaboration
  • json interpretation
  • system log interpretation

Summary written by Ramai from the original posting. Full details and requirements are on Aven’s careers page.

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