[ operations ]
Operations Associate, Courier Community
Wolt- Location
- Wien, Austria
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Wolt. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Operations Associate, Courier Community at Wolt in Wien, Austria. This role acts as the primary human support for courier partners, handling complex escalations, localized communications, and sensitive account situations. Responsibilities include managing courier inbox channels, resolving escalated tickets, and maintaining team SLAs.
Skills and focus areas
- problem-solving
- communication
- empathy
- localization
- customer support
- escalation management
- workflow automation
Summary written by Ramai from the original posting. Full details and requirements are on Wolt’s careers page.
[ More at Wolt ]
See all 199 open roles at Wolt →[ Similar roles at other startups ]
- Operations ManagerSirdab
- Deployment StrategistVooma
- Founding Gtm Ops LeadExtend
- Chief of StaffEkho
- Chief of StaffCoris
- Tram TrainerSphere
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.