[ support ]
Mts - Support Engineer
Poke
- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Poke. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Support Engineer role at Poke, a company building a proactive AI agent. The engineer will own the entire support surface, including live and ticketed support, bug management, and support automation using AI-driven workflows.
Skills and focus areas
- live support
- ticketed support
- bug triage
- bug reproduction
- bug fixing
- escalation
- support automation
- ai workflows
- communication
- problem-solving
- technical depth
- customer service
Summary written by Ramai from the original posting. Full details and requirements are on Poke’s careers page.
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