[ support ]

Member Experience Operations Officer

Thunes
Location
Los Angeles, CA
Work mode
On-site
Type
full time
Listed

Applications go directly to Thunes. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Member Experience Operations Officer at Thunes providing Level 1 technical support for online payment accounts to high-value clients. Responsibilities include diagnosing hardware/software failures, assisting with product inquiries, and maintaining positive customer relations in a 24/7 environment.

Skills and focus areas

  • technical support
  • customer service
  • problem-solving
  • communication
  • troubleshooting
  • customer relations
  • payment accounts

Summary written by Ramai from the original posting. Full details and requirements are on Thunes’s careers page.

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