[ support ]
Manager, It Service Delivery
AlphaSense- Location
- Los Angeles, CA
- Work mode
- Hybrid
- Type
- contractor
- Listed
Applications go directly to AlphaSense. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Regional IT Team Lead at AlphaSense is a tactical leadership role responsible for day-to-day service delivery execution within their region. This role ensures the integrity of the support queue, manages escalations, sets documentation standards, and coaches the regional team to maintain smooth operations and build team capabilities.
Skills and focus areas
- it support
- team leadership
- escalation management
- documentation
- coaching
- service delivery
Summary written by Ramai from the original posting. Full details and requirements are on AlphaSense’s careers page.
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