Manager, Customer Enablement (tokyo, Japan)
Figma- Location
- Tokyo, Japan
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Figma. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Customer Enablement at Figma in Tokyo, Japan. This role leads a team of Customer Experience Managers (CEMs) who partner with mid-market, enterprise, and strategic customers to drive engagement, adoption, and value realization. Responsibilities include shaping team strategy, coaching individual contributors, and ensuring exceptional customer experiences.
Skills and focus areas
- customer enablement
- team leadership
- coaching
- mentorship
- customer relationship management
- saas
- product design
- product development
Summary written by Ramai from the original posting. Full details and requirements are on Figma’s careers page.
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