Machine Learning Engineer, Assistance Engineering

Machine Learning Engineer at Airbnb focused on Customer Support x Artificial Intelligence (CSxAI) initiatives. This role involves adopting Generative AI technologies to create intelligent and scalable customer service experiences. Responsibilities include developing and enhancing AI models, ML services, and tools such as LLM fine-tuning, RAG/Search, LLM evaluation, and feedback-based learning.

Skills and focus areas

• machine learning
• artificial intelligence
• generative ai
• llm fine-tuning
• rag
• search
• llm evaluation
• ml services
• ai models