Live Chat Support Associate (1-3 Years)
Poshmark- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Poshmark. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Poshmark is hiring a Live Chat Support Associate with 1-3 years of experience. This role involves providing front-line support to the Poshmark community via email, messenger, social channels, and increasingly live chat. Responsibilities include triaging and resolving inquiries about orders, accounts, shipping, and payments, as well as providing product education.
Skills and focus areas
- live chat support
- customer satisfaction
- problem-solving
- empathy
- communication
- email support
- messenger support
- social media support
Summary written by Ramai from the original posting. Full details and requirements are on Poshmark’s careers page.
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