Lead Customer Success Manager
Binti- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Binti. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Lead Customer Success Manager at Binti, a software company for government social services. This role is responsible for managing relationships with high-complexity Super Enterprise and Enterprise accounts, leading executive business reviews, and developing account strategies. Additionally, the Lead CSM will mentor other CSMs and contribute to team processes.
Skills and focus areas
- customer success management
- account management
- relationship management
- executive business reviews
- mentoring
- coaching
- process improvement
Summary written by Ramai from the original posting. Full details and requirements are on Binti’s careers page.
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