[ sales ]

Head of Post-sales

Outtake
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Outtake. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Technical Account Manager - Team Lead role at Outtake. The lead will manage a team responsible for enterprise and mid-market accounts, focusing on expansion and retention. Responsibilities include coaching the team, driving Net Dollar Retention (NDR) and Gross Revenue Retention (GRR), and hardening team processes and playbooks.

Skills and focus areas

  • account management
  • team leadership
  • sales expansion
  • customer retention
  • playbook development
  • coaching

Summary written by Ramai from the original posting. Full details and requirements are on Outtake’s careers page.

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