Founding Customer Success Manager - Apac
Ashby- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Founding Customer Success Manager for APAC at Ashby, a B2B SaaS company. This senior role involves owning the customer journey end-to-end for strategic and high-touch customers, including implementation, onboarding, adoption, and value realization. The CSM will build deep relationships with senior stakeholders and partner with internal teams to ensure customer success.
Skills and focus areas
- customer success
- b2b saas
- enterprise customer support
- strategic account management
- implementation
- onboarding
- customer adoption
- customer health
- value realization
- relationship building
- stakeholder management
- product expertise
Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.
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