[ support ]
Enterprise Support Specialist
Stripe- Location
- Singapore
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Enterprise Support Specialist at Stripe in Singapore. This role involves analyzing and troubleshooting complex technical user issues, coordinating with cross-functional teams like Engineering and Product, and strategically optimizing support processes to improve user experience and hit key metrics.
Skills and focus areas
- technical troubleshooting
- sql
- api documentation
- problem-solving
- project management
- data analysis
- user support
- process optimization
- continuous improvement
- consumer satisfaction (csat)
- contact rate
- service level agreements (sla)
Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.
[ More at Stripe ]
Economic infrastructure for the internet.
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