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Enterprise Customer Success Manager - Ny

Sigma Computing
Location
New York City, New York
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Sigma Computing. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Enterprise Customer Success Manager at Sigma Computing in New York City. This role focuses on strategic account management to improve Net Dollar Retention (NDR) by guiding customers in optimizing their use of the analytics and business intelligence platform, identifying upsell/cross-sell opportunities, and advocating for customer needs.

Skills and focus areas

  • analytics
  • business intelligence
  • customer success
  • account management
  • net dollar retention
  • upselling
  • cross-selling
  • churn reduction
  • product advocacy
  • success planning
  • training
  • webinars

Summary written by Ramai from the original posting. Full details and requirements are on Sigma Computing’s careers page.

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