[ support ]

Director of Support

Cents
Location
New York, New York
Work mode
Remote
Type
full time
Listed

Applications go directly to Cents. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Director of Support at Cents in New York, New York. This executive role involves building and leading all support functions, including software, install, hardware, and distributor support. The director will manage four managers and their teams, owning strategy, structure, staffing, tooling, budget, and performance metrics.

Skills and focus areas

  • entrepreneurial spirit
  • customer experience
  • strategic leadership
  • budget management
  • roadmap development
  • process building
  • relationship-oriented
  • collaboration
  • data-driven
  • people leadership
  • coaching
  • accountability

Summary written by Ramai from the original posting. Full details and requirements are on Cents’s careers page.

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