[ support ]
Director of Customer Support
Suno- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Suno. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Manager of Support at Suno, responsible for owning the customer support function end-to-end. This role involves defining and managing SLAs, owning the support P&L, and leading a team of 6-8 support ICs.
Skills and focus areas
- customer support
- slas
- p&l management
- data analysis
- problem solving
- cross-functional collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Suno’s careers page.
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