[ operations ]
Director, Cx Business Systems
Braze- Location
- Chicago, IL
- Work mode
- Hybrid
- Type
- contractor
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Braze is seeking a Director, CX Business Systems to lead their Post Sales / Customer Experience (CX) business systems analysts and technical program managers. This role will define the strategic roadmap for the CX technology stack, focusing on operational excellence and company growth.
Skills and focus areas
- business process
- best practices
- technology mastery
- operational excellence
- strategic roadmap
- business systems
- customer success
- customer support
- ai adoption
- leadership
- team management
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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