[ operations ]
Director, Cx Business Systems
Braze- Location
- San Francisco
- Work mode
- Hybrid
- Type
- contractor
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Director, CX Business Systems at Braze to lead the Post Sales / Customer Experience (CX) business systems analysts and technical program managers team. This role defines the strategic roadmap for the CX technology stack, focusing on operational excellence and company growth.
Skills and focus areas
- business process
- best practices
- technology mastery
- operational excellence
- strategic roadmap
- ai adoption
- customer engagement
- professional services
- partner led delivery
- customer success
- customer support
- technical program management
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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