[ other ]

Digital Adoption & Lifecycle Manager (customer Success)

Mixpanel
Location
Remote
Work mode
Remote
Type
contractor
Listed

Applications go directly to Mixpanel. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a mid-level Digital Adoption & Lifecycle Manager role within Mixpanel's Customer Success organization. The role focuses on owning communications to drive customer adoption, retention, and expansion, with a particular emphasis on digital-only customers. The position involves building automated, segment-specific programs that are continuously optimized based on customer data.

Skills and focus areas

  • customer success
  • product adoption
  • customer lifecycle management
  • digital communication
  • data analysis
  • automation
  • segmentation
  • program management

Summary written by Ramai from the original posting. Full details and requirements are on Mixpanel’s careers page.

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