[ support ]
Dedicated Support Engineer - San Francisco
OpenAI- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Dedicated Support Engineer at OpenAI focused on providing exceptional technical support to Premium Support customers. This role involves deep technical troubleshooting, proactive reliability work, and collaborating with internal teams to ensure customer success and product adoption.
Skills and focus areas
- technical troubleshooting
- customer support
- problem-solving
- systems-level investigation
- automation
- monitoring
- reliability engineering
- customer relationship management
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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