Customer Support Specialist
Solve Intelligence- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Solve Intelligence. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Specialist at Solve Intelligence responsible for being the first line of support for patent attorneys and IP teams. This role involves owning inbound tickets across email, chat, and Slack, resolving common issues, triaging complex tickets, and building support documentation and self-serve resources.
Skills and focus areas
- problem solving
- customer support
- ticket resolution
- triage
- documentation
- customer insights
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Solve Intelligence’s careers page.
[ More at Solve Intelligence ]
AI patent drafting, prosecution, harvesting and more for legal teams.
See all 17 open roles at Solve Intelligence →[ Similar roles at other startups ]
Browse all open support roles →[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.