Customer Support Specialist
Rogo- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Rogo. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Rogo is seeking their first Customer Support Specialist to join their fast-paced Support team. This role will provide client support through chat and email to existing Rogo clients, focusing on timely resolution of issues and adherence to SLAs. The specialist will also assist in diagnosing root causes, identifying process optimizations, and collaborating with cross-functional teams.
Skills and focus areas
- customer support
- chat support
- email support
- issue resolution
- service level agreements (slas)
- root cause analysis
- process optimization
- collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Rogo’s careers page.
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