[ support ]

Customer Support Specialist

Codes Health
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Codes Health. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Specialist at Codes Health, a company modernizing medical record retrieval. This role focuses on managing inbound tickets, comments, and emails from key accounts, ensuring timely responses within SLAs and resolving most issues without escalation.

Skills and focus areas

  • customer support
  • ticket management
  • service level agreements (slas)
  • communication
  • problem-solving
  • escalation

Summary written by Ramai from the original posting. Full details and requirements are on Codes Health’s careers page.

[ More at Codes Health ]

Perfect medical histories.

See all 16 open roles at Codes Health →

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