[ support ]

Customer Support Representative - U.s. Based

Shopmonkey
Location
Hybrid
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Shopmonkey. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Representative at Shopmonkey, a hybrid role requiring 3 days in the Morgan Hill, California office. Responsibilities include providing best-in-class service to auto repair shops, gathering information, resolving complaints, and liaising with internal teams.

Skills and focus areas

  • customer service
  • problem solving
  • relationship building
  • communication
  • documentation
  • conflict resolution

Summary written by Ramai from the original posting. Full details and requirements are on Shopmonkey’s careers page.

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