[ support ]
Customer Support Manager, Apac
Rogo- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Rogo. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Rogo is seeking a Customer Support Manager for APAC to manage daily support queues, handle escalations, and ensure timely resolution of client issues. This role involves refining support processes, partnering with Product and Engineering teams, and collaborating with the US Customer Support Manager to scale support operations.
Skills and focus areas
- customer support
- escalation management
- process optimization
- automation
- cross-functional collaboration
- service level agreements (slas)
Summary written by Ramai from the original posting. Full details and requirements are on Rogo’s careers page.
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